Is SeatGeek Legit? Read Before You Buy From SeatGeek 2023

Is SeatGeek Legit?

When you think of attending sports games to watch your team, concerts, conferences, or any other form of event, you probably think of SeatGeek to help you compare prices and eventually buy a ticket.

Unfortunately, more and more people in the U.S. are worried about internet scams involving online ticket resellers. This has led many fans to wonder if SeatGeek tickets are real or just a fake website.

SeatGeek is a reliable and trustworthy ticket reseller that allows users to compare tickets from different vendors or sellers and eventually make their purchases. The company uses its internal ticket protection program to make sure its users don’t get scammed in any way.

So today, I’ll review and tell you everything I know about it and my experience buying event tickets with Seat Geek, to help you shape your decision about whether SeatGeek is legit, reliable, safe, or a scam.

Is SeatGeek Legit?

Yes, SeatGeeks is a 100% reliable ticket exchanger based in the United States, with headquarters in New York. 

It uses an event ticket protection program to ensure that all ticket sales on the platform are legitimate, safe, and not fake.

Seat Geek was started in 2009. by three friends: Jack Groetzinger, Russ D’Souza, and Eric Waller. For over a decade of operation, the company has recorded virtually no scams.

Americans who have used and are still using the platform to buy and sell tickets to sporting and other events give SeatGeek the highest reliability rating on Trustpilot and other rating websites.

Satisfactory Rating on Trustpilot

Is SeatGeek Legit?

The overall rating for SeatGeek is excellent and satisfactory. Here is the breakdown of SeatGeek reviews on Trustpilot.

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Out of a total of 7,029 unique users,

  • 68% feel very satisfied, and 5 stars is an indication of excellent
  • 9% feel satisfied with 4 stars.
  • 4% feel they have very good experience using seat geek with  3  stars
  • 3% feel alright with 2 stars
  • 16% say they’re not satisfied with the service on

No one complained about being duped out of their money.


  • Insights into the Highest Ratings
  • Little or no fees
  • Available on Mobile
  • Honest and transparent pricing system
  • Effortless
  • user-friendly interface that is easy to use


  • The platform does not have as many selections as Vividseats.
  • Some of its tickets can be very expensive.

What is SeatGeek?

Is SeatGeek Legit?

SeatGeek is a massive ticket search engine in the United States that allows users to conduct searches for teams, events, and venues across the country and buy affordable tickets to attend such events.

All tickets listed and sold on the platform come with a money-back guarantee. This makes it one of the most trusted ticket exchanges in the United States.

With the money-back policy, a buyer will get a full refund if an event is canceled and not rescheduled.

SeatGeek has a very easy-to-use interface that one can navigate effortlessly.

How Seat Geek Works

Users go to, search for multiple events, compare prices, and buy the cheapest available seat in an event.

Customers use the Deal Score to compare how good a ticket deal is when compared with other ticket exchangers.

Over 95% of the tickets optimized on the SeatGeek search engine come directly from the major players, such as

  • MLS teams
  • NBA teams
  • NFL teams
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And about 5% are ticket brokers reselling tickets and people who bought tickets but for some reason can’t attend the event.

 5 Reasons You Should Buy From Vivid Seats 

Here are 5 reasons why you should trust SeatGeek and buy your tickets from them.

1. No flat fee

SeatGeek does not have a flat charge for all tickets on its site; rather, prices of tickets are varied based on team, artist, venue, location, etc.

Based on this, some tickets can be very expensive, while others are very affordable.

2. 100% Money-Back Guarantee

When you buy a ticket from SeatGeek, your ticket is covered by its internal ticket protection policy, which allows you to get a full refund if the event is canceled and not rescheduled.

3. Secured payment options

All your payments on are well-encrypted and very secure, so you don’t have to worry about credit card theft.

4. Reliable

SeatGeek is 100% reliable and legitimate to buy from. The company has been in operation for over 12 years with no reports of fraud.

5. 24/7 customer support

SeatGeek also has 24/7 customer support to help you resolve any issue you may have with your purchase, late delivery, and more.

4 Alternatives to Vivid Seat in the U.S.

The four main alternatives to SeatGeek for third-party ticket exchange in the United States are as follows:

  1. StubHub 
  2. vividseats
  3. Ticketmaster
  4. TickPick

My Verdict for SeatGeek

SeatGeek is a 100% reliable, safe, and customer-friendly ticket exchanger based in the United States. You buy your ticket without worrying.

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